Returns & Exchanges
At The Opry Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with all tags attached. Please note that certain limited-edition merchandise and final sale items are not eligible for return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all original hangtags and labels remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing